How RBI Will Survive the Digital Banking Darwinism With Adaptive Workplace Learning

About this presentation

Digitization is one of, if not the defining topic of the present and will change our entire human self-image: Life is becoming "on-life." The digital-online world is merging with the analog-offline world." In connection with the digitization of corporate learning, people often talk about the "learning revolution." which is characterized by two aspects: the "performance problem" and new "learning formats." Operational learning is increasingly becoming "performance support" and primarily serves to solve problems rather than to accumulate knowledge. We also discuss learning and applying as opposed to learning and storing. After all, the actual purpose of corporate learning is to enable employees to do their "job" well or better and to adapt to changing conditions.

Under the conditions of digital transformation, learning must increasingly follow the primacy of performance, of "applying". Offerings that tend to follow the primacy of "memorization" will sooner or later become obsolete. This presentation uses a field report to explain how Raiffeisen Bank International digitized corporate learning in its subsidiary UDC (Ukraine Development Center) by creating the Test & Test Automation Academy and introducing innovative learning concepts (Agile Learning Guides, Agile Learning Journeys, ...) and new learning formats (Pair Learning, Learning Nuggets, ...), thus successfully establishing scaled, self-directed workplace learning.