How RBI Will Survive the Digital Banking Darwinism With Adaptive Workplace Learning

By Rudolf Grötz and Vaska Zaykova

23. 09. 2021 from 15:45 CET

About this presentation

Digitization is one of, if not the defining topic of the present and will change our entire human self-image: Life is becoming "on-life." The digital-online world is merging with the analog-offline world." In connection with the digitization of corporate learning, people often talk about the "learning revolution." which is characterized by two aspects: the "performance problem" and new "learning formats." Operational learning is increasingly becoming "performance support" and primarily serves to solve problems rather than to accumulate knowledge. We also discuss learning and applying as opposed to learning and storing. After all, the actual purpose of corporate learning is to enable employees to do their "job" well or better and to adapt to changing conditions.

Under the conditions of digital transformation, learning must increasingly follow the primacy of performance, of "applying". Offerings that tend to follow the primacy of "memorization" will sooner or later become obsolete. This presentation uses a field report to explain how Raiffeisen Bank International digitized corporate learning in its subsidiary UDC (Ukraine Development Center) by creating the Test & Test Automation Academy and introducing innovative learning concepts (Agile Learning Guides, Agile Learning Journeys, ...) and new learning formats (Pair Learning, Learning Nuggets, ...), thus successfully establishing scaled, self-directed workplace learning.

Who will benefit?

  • Agile Coaches
  • Managers
  • CxO
  • Change Agents

About Rudolf Grötz

Rudolf Grötz, who has been working in IT for 30 years and is a passionate software tester, works as an agile engineering coach in the Test & Test Automation department at Raiffeisen Bank International in Vienna in the field of software testing and lives by the motto "Test automation is not an act, test automation is a habit!" In addition to professional articles in various magazines, he also provides the community with conference presentations and organizes the Vienna Agile Test Automation Meetup with more than 950 members.

About Vaska Zaykova

Vaska is leading a transformation initiative for one of Raiffeisen´s IT Delivery Centers. Her current role is to support the Delivery Center in Kyiv to achieve a significant transformation in the business and operating model. To develop and enhance the organization, together with the local team in Kyiv, she focuses on and executes a set of change management projects aiming at creating an organization that can accelerate innovation for the customers, close group-wide skill gaps, and foster technology reuse. The main goal of the transformation is to replace the pure workbench approach with a product-oriented setup. For this to happen, Vaska and the team are working towards improving the HR function and all processes within the company, creating an environment for current and future employees, where they can be their best selves.