Quality for Cross-Functional Teams

by Rik Marselis

30. 03. 2021

Training content

This 3-day course provides to all people in a high-performance IT delivery team, such as DevOps or Scrum, with the required knowledge and skills that are important for building quality in their IT system, and gaining confidence that the pursued business value can be achieved. It includes a 1-hour exam on the last day.

Course information

  • Duration: 3 days

  • Price: 1000 EUR including exam/ 27.000 CZK

  • 1-hour exam on the last day included

Course outline and takeaways

  • The VOICE model for achieving business value by IT delivery

  • IT delivery models, especially DevOps

  • Cross-functional teams and continuous quality engineering

  • The whole-team approach and relevance for Dev and Ops people

  • QA & testing topics such as: Reviewing and pull-requests, Continuous improvement and metrics

  • Continuous everything, test automation and CI/CD pipeline

  • Total cost of quality

  • Indicators, reporting and alerting

  • Quality measures

  • Personal, interpersonal and team skills

  • Test varieties (perfomance -, usability -, security testing and more)

  • Experience-based testing: exploratory testing and mobile testing

  • Test design: boundary value analysis, path coverage, condition oriented testing, code coverage and mutation testing

Rik Marselis

Rik is a Principal Quality Consultant at Sogeti in the Netherlands. He is a well-appreciated presenter, trainer, author, consultant, and coach who supported many organizations and people in improving their quality engineering practice by providing useful tools & checklists, practical support, and having in-depth discussions. Rik is an accredited trainer for TMAP, ISTQB and TPI certification training courses, but also, he has created and delivered many bespoke workshops and training courses